Baggage Policies

What is the baggage allowance for your transfer services?

Our Mercedes-Benz V-Class vehicles have limited luggage space. The maximum capacity inside each of these vans is 4 large and 2 small suitcases.

What can I do if I have more luggage than will fit in a van?

In case of exceeding the baggage allowance, we will assign an exclusive van from our Luxury Bag service. In this way, we guarantee the integrity of our services and ensure that your trip is truly comfortable and enjoyable.

Your luggage will be carefully transported in an additional vehicle, ensuring that it will arrive on time and in perfect condition at its destination. We are committed to making your travel experience smooth and enjoyable, with no additional baggage handling worries.

Do you accept luggage of special dimensions?

We understand as baggage of special dimensions all types of items that do not comply with the characteristics of a conventional baggage suitcase.

Among the most common special baggage items are sporting goods, musical instruments, suitcases with dimensions exceeding 158 cm total, electronic suitcases, and diplomatic suitcases.

If your special baggage meets the established measurement and weight limits, we will transport it with our Luxury Bag service.

To know the possibility of transporting a specific item, we invite you to ask during the reservation call.

Can I hire only the Luxury Bag service?

Luxury Bag is a luggage transportation service that can be contracted independently or as a complement to our transfer services. With Luxury Bag, we give you the certainty that your luggage will be moved from one place to another with total security and privacy. We are committed to ensuring that your luggage is available when you want it, making it a convenient and exclusive solution.

Luxury Bag helps you live unforgettable experiences without the worries and burdens of luggage. For example, if you wish to do a well-known and transforming route such as the Camino de Santiago, we will carry your luggage with total care and discretion to the places you indicate.

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